Legal Disclaimer

WEBSITE https://book.richardmille.com/

https://book.richardmille.com/ is published by R.D.M.M Concepts (RICHARD MILLE France), a simplified joint-stock company with sole shareholder, with capital of EUR 38,112.35 and headquartered at 1 rue de la Manutention, 75016 Paris, France, registered with the Rennes Commercial Register, company no. 422 822 130.

Publication Director: Tim Malachard in his capacity as Director. Host: https://book.richardmille.com/ is hosted by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg. Phone: + 352 27 89 00 https://book.richardmille.com/ website has been online since the 20/11/2025

Applicable Law: This Legal Disclaimer is subject to French law without, however, depriving you of the protection afforded by the applicable laws of your usual country of residence. Failing amicable agreement, the French courts have territorial jurisdiction to rule over any dispute relating to the website.

COPYRIGHT RICHARD MILLE, HOROMETRIE S.A.

All intellectual property rights (product trademarks, service trademarks, commercial brand names, designs, copyrights, etc.) are reserved and protected.

Richard Mille reserves the right to modify the content of this website at any time and without prior notice.

No permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, perform, display in public, alter, or modify the content contained on or in this website.

ALL BRAND NAMES AND TRADEMARKS ARE PROPERTY OF THEIR RESPECTIVE OWNERS. RICHARD MILLE PRODUCTS ARE SOLD EXCLUSIVELY BY AUTHORIZED RICHARD MILLE RETAILERS.

PRIVACY POLICY

Introduction

Personal data are any information relating to an identified or identifiable natural person, such as an individual's surname, given name and address.

Richard Mille will respect the confidentiality of any personal information you share with us.

This Privacy Policy explains how we process the personal information you share with us via the https://book.richardmille.com/ website when you request and manage appointments with Richard Mille store, about your right to privacy and about the protection provided by the applicable legislation.

Data Controller

R.D.M.M. Concepts of Paris is the data controller for personal data collected by https://book.richardmille.com/ in accordance with GDPR.

Data are processed solely by R.D.M.M. Concepts. However, and if you have direct interaction with a Richard Mille store, that store is the sole data controller for personal data collected in the course of direct interaction.

Data are collected by means of the form on our website that you complete for the purpose of making an appointment.

Data Collected

Personal data collected means any information you provide by means of our form that can be used to identify you and which is necessary to make and manage the appointment that you request from one of our stores.

We collect your gender, surname, given name, telephone number and e-mail address. All fields in the form must be completed and are required to process your request. Your request cannot be processed without this information.

We are therefore likely to collect, use, store and share different types of data, such as:

  • Identification and contact details, particularly your gender, given name, surname, email address and phone number.
  • Technical data, particularly your Internet Protocol (IP) address, your connection data, your browser type and version, time zone and location, your browser’s plug-in types and versions, your platform and operating system, and the technologies on the devices you use to access websites.
  • Use data, including information on how you use our website.

Use

The personal data that you share with us via the form on our website are used to organise the appointment you request with one of our stores and to follow that appointment up.

Specifically, they are collected for the following purposes:

  • To register your appointment request, update you on its progress, arrange the appointment and verify your identity when you arrive at our store.
  • To manage complaints related to your appointment.

Your personal data will be processed solely by R.D.M.M. Concepts and accessible only to the staff of the store at which you have requested an appointment. These staff members need access to your personal data for the purposes listed above and are bound to respect confidentiality.

Your personal data will not be accessible either to other Richard Mille stores or to third parties.

Consent and Revocation

By providing us with personal data by means of the online appointment form, you expressly consent to their being processed as described above.

Each of our stores is required at all times to safeguard the security of your personal data and to process them in accordance with the applicable law.

If you have provided personal data, you can revoke your consent and modify and/or delete those data at any time by sending an e-mail to privacy@richardmille.com or writing to R.D.M.M. Concepts, 1 rue de la Manutention, 75016 Paris, France.

Data Transfer

When you request an appointment at a Richard Mille store using the form on our website https://book.richardmille.com/, it may be necessary to share your personal data with the staff of stores in other countries in the European Economic Area (EEA) or in countries outside the European Economic Area (EEA).

Each time we forward your personal data outside the EEA, we guarantee that they will be subject to a level of protection similar to that used for transmission within the EEA by application of at least one of the following measures:

  • We will transfer your personal data to countries deemed by the European Commission to offer an appropriate level of personal data protection, such as Switzerland.
  • We will ensure that Richard Mille stores are subject to binding contractual obligations that comply with applicable legislation and are approved by the European Commission and which guarantee a level of personal data protection similar to that in force within the EEA.

Storage Period

Personal data shared with us through our website https://book.richardmille.com/ are stored for the period of time reasonably necessary to achieve the purposes for which they are collected, namely six months following the appointment or the cancellation of the appointment.

We may store your personal data for longer in the event of a complaint or if we feel that there is a reasonable likelihood of a dispute arising from our relationship with you

Data Security

When you submit personal data using our form, they are transmitted via the Internet using the SSL protocol. We have put in place technical and organizational precautions on our website and other storage systems to prevent the loss or destruction or your data and to block unauthorized access to or modification of your data.

We restrict access to your personal data to the employees of the store at which you request an appointment who require access to them. These employees are subject to a confidentiality requirement.

Your Rights

You have the following rights with regard to your personal data:

  • To request access to your personal data, in which case we will notify you, at no charge, of the personal data we hold about you.
  • To request correction or deletion of your personal data.
  • To ask us to limit processing of your personal data.
  • To ask us to provide to you or another person or entity appointed by you with a digital file of your personal data (data portability).
  • To withdraw at any time your consent to our processing your personal data for the purposes described

Information, Contact

If you have any questions about the collection, processing or use of your personal data, or if you want to exercise your rights, please contact us by email or mail at:

privacy@richardmille.com

R.D.M.M. Concepts, 1 rue de la Manutention, 75016 Paris, France.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

Google Analytics uses so-called “cookies“, text files that are stored on your computer for the purpose of analysing how you use the https://book.richardmille.com/ website. The information generated by the cookie about your usage of this website (including your IP address), is transferred to a Google server in the US and stored there. Google uses the information stored to analyse your use of the https://book.richardmille.com/ website, to compile reports on activity on this website for its operator and to provide further services related to this website and Internet use.

Google also transfers this information to third parties when necessary, for example if it is legally required or in the case that third parties are commissioned by Google to process this data.

Google never links your IP address to other Google data. You can prevent installation of the cookies by adjusting an appropriate setting in your browser software; however, we would like to advise you that you may not be able to use all functions of this website to their full extent in this case. By using this website, you agree for the data recorded on you by Google in the aforementioned manner to be processed and agree to the aforementioned purpose.

You can stop your data from being collected in future at any time by using the deactivation addon for Google Analytics browsers at http://tools.google.com/dlpage/gaoptout?hl=en. You can also prevent your data being recorded by Google Universal Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout/eula.html?hl=en. An opt-out cookie will be set to prevent your data from being recorded when you visit Richard Mille’s website https://book.richardmille.com/ in future: Desactivate Google Analytics. We would like to advise you that this website uses Google Analytics with the “_anonymizeIp()” extension. This means IP addresses are only stored in an anonymous form; any direct reference to a specific person in relation to the stored data is therefore excluded. Third parties, including Google, use the cookies set during your previous visits to the https://book.richardmille.com/ website to place advertisements not related to Richard Mille’s products. You can prevent this by deactivating the appropriate function in the the ad settings manager at http://www.google.com/settings/ads/onweb/?hl=en&.

For more detailed information on user conditions and data protection, please visit http://www.google.com/analytics/terms/us.html